Privacy Policy

Harvis Food Products, operating under the brand name ShriTal, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share and protect information when you visit ShriTal’s website, submit an enquiry, contact our team or otherwise interact with us.

By using this website or providing your personal information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • First and last name
  • Email address
  • Phone number
  • Residential or business address
  • Product enquiry details
  • Distributor, dealer, retailer or partnership information
  • Feedback, questions and message content
  • Any other information you choose to provide

We may also automatically collect certain technical information when you use our website, including:

  • Internet Protocol address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General website usage information
  • Cookie and similar technology information

2. How We Collect Information

We may collect information when you:

  • Submit a contact or enquiry form
  • Ask about ShriTal products
  • Contact us about dealership or distribution opportunities
  • Submit a retail-supply or business enquiry
  • Contact us by email or telephone
  • Interact with our social-media pages
  • Browse or use our website
  • Communicate with our employees or authorised representatives

Please provide only information that is accurate and that you are authorised to share.

3. How We Use Your Information

We may use your personal information to:

  • Respond to your questions and enquiries
  • Provide product-related information
  • Process dealer, distributor, wholesaler or retailer enquiries
  • Discuss potential partnerships or business opportunities
  • Provide customer service and support
  • Communicate with you regarding your request
  • Maintain records of enquiries and communications
  • Improve our website, products and services
  • Understand how visitors use our website
  • Detect and prevent fraud, misuse or security threats
  • Send promotional information where you have provided consent
  • Comply with applicable legal and regulatory obligations
  • Establish, exercise or defend legal rights

We will process personal information only for lawful and appropriate purposes.

4. Consent

Where required by applicable law, we will request your consent before collecting or using your personal information.

By submitting information through our website forms, you consent to our use of that information for responding to and managing your enquiry.

You may withdraw your consent by contacting us. Withdrawal of consent will not affect any processing that lawfully occurred before the withdrawal.

We may retain certain information after consent is withdrawn where retention is required by law or necessary to resolve an existing transaction, complaint or legal claim.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember user preferences
  • Improve website performance
  • Understand visitor behaviour
  • Measure website traffic
  • Detect security issues

Cookies may include the following categories:

Essential Cookies

These cookies are necessary for the website to operate correctly.

Functional Cookies

These cookies help remember choices and improve website functionality.

Analytics Cookies

These cookies help us understand how visitors interact with the website.

Third-Party Cookies

Third-party services embedded in or linked from our website may place their own cookies on your device.

You can manage or disable cookies through your browser settings. Some website features may not function correctly when cookies are disabled.

6. Sharing of Personal Information

We may share personal information with:

  • Employees and authorised representatives of Harvis Food Products
  • Website hosting and technical-support providers
  • Email and communication service providers
  • Website security and analytics providers
  • Professional advisers, auditors, accountants and legal representatives
  • Distributors or business representatives where necessary to respond to an enquiry
  • Government authorities, courts or regulators where required by law
  • A purchaser or successor in connection with a merger, restructuring or transfer of the business

Service providers may process personal information only for the services they provide to us and subject to applicable contractual and legal obligations.

We do not sell or rent personal information for monetary consideration.

7. Marketing Communications

Where you have provided consent, we may contact you about:

  • ShriTal products
  • New product launches
  • Offers and promotions
  • Distributor or dealership opportunities
  • Business updates
  • Company announcements

You may unsubscribe from promotional communications at any time by:

  • Using the unsubscribe option included in the communication
  • Replying with an unsubscribe request
  • Contacting us through the details provided below

You may continue to receive necessary communications relating to an active enquiry or business relationship.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to your enquiry
  • Manage our relationship with you
  • Maintain appropriate business records
  • Resolve complaints or disputes
  • Protect our legal rights
  • Comply with accounting, regulatory and legal requirements

When personal information is no longer required, we may securely delete, destroy or anonymise it.

9. Data Security

We use reasonable administrative, organisational and technical safeguards designed to protect personal information against:

  • Unauthorised access
  • Accidental loss
  • Improper disclosure
  • Misuse
  • Alteration
  • Destruction

However, no website, electronic storage system or internet transmission method is completely secure. We therefore cannot guarantee absolute security.

You should not submit passwords, banking details, identity documents or other highly sensitive information through a general website contact form unless specifically requested through an authorised and secure method.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request information about how your personal data is processed
  • Request access to your personal information
  • Request a summary of the personal information we hold
  • Correct inaccurate or misleading information
  • Complete incomplete personal information
  • Update outdated personal information
  • Request deletion of information that is no longer required
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Submit a complaint regarding our handling of your information
  • Nominate another person to exercise applicable rights in the event of death or incapacity, where provided by law

We may request reasonable information to verify your identity before processing a privacy request.

Some requests may be limited where retaining or processing information is required by applicable law.

11. Children’s Privacy

Our website is not specifically designed or directed towards children.

We do not knowingly collect personal information directly from children without appropriate consent from a parent or lawful guardian where such consent is required.

A parent or guardian who believes a child has submitted personal information through our website may contact us to request its review or deletion.

12. Third-Party Websites

Our website may contain links to third-party websites or services, including:

  • Online marketplaces
  • Social-media platforms
  • Mapping services
  • Video-sharing platforms
  • External business websites

Once you leave our website, the third party’s privacy policy and terms will apply.

Harvis Food Products is not responsible for the privacy practices, content, availability or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. International Data Processing

Some service providers used for hosting, analytics, communications or technical support may process information using systems located outside India.

Where personal information is transferred or processed internationally, we will take reasonable steps to comply with applicable data-protection requirements.

14. Legal Disclosures

We may disclose personal information where we reasonably believe it is necessary to:

  • Comply with applicable laws
  • Respond to a court order or government request
  • Investigate fraud, misuse or unlawful conduct
  • Protect the safety and rights of our business, customers or other persons
  • Enforce our legal agreements
  • Establish, exercise or defend a legal claim

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our website
  • Our services and business practices
  • Technologies used by us
  • Applicable legal requirements

The updated policy will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

16. Contact and Privacy Grievances

For privacy-related questions, correction requests, deletion requests or complaints, contact:

Harvis Food Products – ShriTal

Address: “Jivan Mangal”, Besides Jalaram Temple, Near Metro Plaza, Bhilvas,
Rajkot – 360001, Gujarat, India

Email: harvisfood@yahoo.com
Phone: +91 99250 21346